Which is better Odoo Vs SugarCRM?

A firm, whether large, small, or medium, requires a flawless CRM system to address all customer-related challenges that its sales force faces. Odoo and SugarCRM are two of the most popular CRM platforms on the market. Odoo is open source software, but Sugar CRM employs proprietary coding.

Why is Odoo better than SugarCRM?

Odoo is an open source software that comes in both community and commercial editions. SugarCRM, on the other hand, now only has commercial editions. When it comes to cost, Odoo is a better option than SugarCRM. Odoo also provides easy connection with third-party apps and Odoo apps. Sugar CRM's customization and integration capabilities are limited due to the lack of an open source version. Odoo has an advantage over SugarCRM in terms of sales, subscriptions, real-time chat, invoicing, and other capabilities.

Because marketing is all about lead generation and nurturing, Odoo outperforms SugarCRM with its lead nurturing tools like as events, surveys, and blogs. Examine the various characteristics of CRM solutions on the market before deciding on the best CRM for your company. A full feature and efficiency comparison of Odoo and SugarCRM is provided below to help you decide.

SugarCRM

Sugar CRM, a web-based CRM solution, started out with solely open-source support, hence the Community version was the highlight of Sugar CRM in its early days. However, after the release of Version 7, they ceased upgrading community editions. Sugar CRM is currently available in two different editions: Enterprise and Professional.

Sugar Enterprise is aimed towards customers who prefer an on-premise installation. Sugar Enterprise is appropriate for large organizations because of its flexibility in modification and control over the technology stack. Sugar Professional, on the other hand, is a CRM solution for small businesses that includes upgrade opportunities. For this comparison, we're utilizing SugarCRM's Enterprise edition.

Odoo Enterprise

Odoo, an open source business management software, is available in two versions: Odoo Community and Odoo Enterprise. Odoo improves and upgrades both the community and enterprise editions at the same time. Odoo transfers several functionalities from Odoo Enterprise to Odoo Community with each version release.

Odoo Enterprise Edition comes in three different flavors: Odoo Sh, Odoo Online, and Odoo On Premise. Odoo Sh. is a cloud-based platform aimed at consumers. It is tailored to the requirements of small businesses.

CRM features	Odoo Enterprise	Sugar CRM
Leads Management
Leads Management
Leads Scoring
Deduplication
Sales Quotations
Leads Acquisition
Emails Integration
Contact Forms
Website Call-To-Action
Mass Import
Sales Pipeline
Manage opportunities
Pipeline Managemen
Filter Pipeline by Expected/ Closing Dates
Log Calls
Pre scripted/Automated Next Actions
Relationship management
Companies
Contacts
Photos in contact
Multiple Contacts per Company
Multiple Companies per Contact

Sales	Odoo Enterprise	Sugar CRM
Quotations
Quotations
Pricelists
Quotation Templates
eSignature
Online Payment
Multiple unit of measure
Sales Order
Sales Orders
Invoicing
Customer Portal
Shipping method Integration (Cost+Tracking)
Subscription management

Marketing	Odoo Enterprise	Sugar CRM
Leads Generation
Mass Mailing
Webs to Lead Capture
Lead Tracking
Leads Nurturing
Events
Surveys
blogs

Reporting	Odoo Enterprise	Sugar CRM
Reports
Activity Analysis
Pipeline Analysis
Sales Analysis
Invoice Analysis
Sales Forecasts
Commissions
Recurring Business
Report Engine
Dynamic Graphs
Dynamic Pivot Table
Customizable Dashboard

Productivity & usability	Odoo Enterprise	Sugar CRM
Productivity
VOIP Integration
Calendar Integration
Realtime Chat
Ability to Add Fields
Emails
Email Integration
Email Templates

Usability	Odoo Enterprise	Suga r CRM
Full Web Interface
Mobile App
Multi-language
Android Offline Appe
iPhone Offline Appe
Interfaces
API
Apps Store

Ref Via Link : https://www.geminatecs.com/blog/odoo-vs-sugarcrm