Which is better Odoo Vs Zoho CRM?

 

Customer relationship management (CRM) is an important component of bringing in new business to a company, and firms should be equipped with effective and dependable CRM systems to deal with it. Odoo is a one-stop shop for all of your business needs, while Zoho CRM is a business operations system.

Odoo vs. Zoho CRM comparison

Odoo is a comprehensive business management software that covers all aspects of a company's operation. In comparison to Odoo, Zoho CRM can only be used for CRM operations, sales, accounting, and project management operations and associated tasks. Furthermore, Zoho CRM is not suitable for sophisticated operations, such as those carried out by small businesses. Odoo, on the other hand, may be adapted to handle any type of business operation at any scale.

Odoo offers a community that helps with development, extra add-ons, blogs, and other Odoo-related issues that Zoho does not have. Furthermore, the Odoo community has created over 25,500 applications that will assist users in efficiently running their businesses. Furthermore, the Odoo community version is free, making it ideal for businesses with a small number of users and workers. The Zoho CRM requires a membership fee and is far more expensive than the Odoo enterprise edition, which is designed for SMEs and large businesses.

Zoho CRM

Zoho CRM is a business application that was first released in 1996 and began offering SaaS services in 2004. Zoho CRM is a business management program that consists of more than 30 different applications. Furthermore, the platform is available online as a cloud-based version as well as a mobile version. Additionally, the platform is available on a subscription basis; however, there is an exemption if the user limit is less than 10.

In addition, Zoho CRM comes in four different editions, depending on the user's needs: standard, professional, enterprise, and CRM plus. The comparison is made on the professional edition in this case.

Odoo Enterprise

Odoo is a highly modular open source business management software in which each function in the organization is handled by a separate module. Furthermore, there are two editions of Odoo available to users, one of which is the community edition, which is free but limited to failures and no customizations. The enterprise edition, on the other hand, is laden with features and can be customized to the nth degree, but it comes with a licence price.

Furthermore, Odoo's operations are mostly dependent on the hosting part of your demand, which can be done on-premises, via web hosting (dedicated server, shared server, or cloud-based), or as a Saas solution (Odoo online). Furthermore, you might consider hostings based on your needs and operational conditions. Additionally, the community is the backbone of Odoo, consisting of Odoo developers, consultants, partners, and support personnel that are available to you 24 hours a day, 7 days a week to assist you with Odoo-related issues. Furthermore, this community has created over 27,000 supporting programmers aimed at specific applications in business operations, allowing you to run your firm according to your standards.

CRM features	Odoo Enterprise	Zoho CRM
Leads Management
Mange leads
Lead scoring
Deduplication
Sales Quotations
Leads Acquisition
Emails Integration
Contact Forms
Website Call-To-Action
Bulk import
Sales Pipeline
Manage opportunities
Pipeline Managemen
Filter Pipeline by Expected/ Closing Dates
Log Calls
Pre scripted/Automated Next Actions
Relationship management
Describe Companies*
Describe Contacts
Adding photos in Contacts
Multiple Contacts per Company

Sales	Odoo Enterprise	Zoho CRM
Quotations
Sales Quotations
Describe Pricelists
Create Quotation Templates
eSignature
Online Payment
Multiple unit of measure
Sales Order
Create Sales Orders
Invoice for sales
Enable Customer Portal
Shipping method Integration (Cost+Tracking)
Manage subscription

Marketing	Odoo Enterprise	Zoho CRM
Leads Generation
Mass Mailing
Online Lead Capture
Lead Tracking
Leads Nurturing
Conduct Events
Broadcast Surveys
Define blogs

Reporting	Odoo Enterprise	Zoho CRM
Reports
Activity Analysis
Pipeline Analysis
Sales Analysis
Invoice Analysis
Sales Forecasts
Commissions
Recurring Business
Report Engine
Dynamic Graphs
Dynamic Pivot Table
Customizable Dashboard

Productivity & usability	Odoo Enterprise	Zoho CRM
Productivity
VOIP Integration
Calendar Integration
Realtime Chat
Ability to Add Fields
Emails
Email Integration
Email Templates

Usability	Odoo Enterprise	Zoho CRM
Full Web Interface
Mobile App
Multi-language
Interfaces
API
Apps Store

Via Ref Link :https://www.geminatecs.com/blog/odoo-vs-zoho-crm